ENT Fort Wayne

Financial Policies

The primary objective of Ear, Nose and Throat Associates, P.C. is to provide outstanding patient care to each patient. As a part of this mission we are committed to keeping our business expenses as low as possible, we appreciate the role of our patients have in this effort. To this end ENT Associates has established the following financial policy and wish to share it with our patients.

Payment for services rendered is expected at the time of service, this policy applies to the full range of services rendered by the group. ENT staff will request payment of applicable co-pays, co-insurance, deductibles and previous balances at the time of service. ENT staff will collect a minimum of $25.00 at the time of the visit. This payment will be treated as a refundable deposit which will be applied against the patients account. Following processing by your insurance plan any credit will be promptly refunded. Any remaining balance due will be billed to the patient. If payment at the time of service is not made we will offer to re-schedule the appointment to a time that payment can be made. To facilitate payment ENT Associates accepts cash, personal checks, credit and debit cards.

We understand that healthcare services can be expensive and are often unplanned. ENT Associates is willing to work with our patients in establishing a payment plan. The patient is encouraged to make these arrangements as soon as possible.

At each visit we will ask to see your insurance card, this is in an effort to file your claim correctly. We will file insurance claims for those insurance plans that we are contracted; as a courtesy we will file claims for non-contracted plans, if possible. In some instances we will ask your assistance in dealing with your insurance carrier in an effort to maximize your benefit, your cooperation is appreciated.

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